Target Group:

Customers of stationary opticians' shops

Type of programme:

Loyalty Programme

The "The Contact-ed" programme implemented for Alcon Poland Sp. z o.o. – was a loyalty programme addressed to consumers buying contact lenses at independent opticians' shops throughout the country.

The role of i360:

  • Developing the principles and mechanics of the programme
  • Implementing special campaigns
  • Preparing a software system needed for programme implementation
  • Creating and managing the database of Programme Participants
  • Preparing the graphic design for informational materials
  • Executing transfers to Participants' credit cards
  • Providing comprehensive services for participants, including the operation of a contact centre
  • Providing comprehensive management including reporting

References

Our experience of working with i360 Sp. z o.o. allows us to recommend with full conviction the i360 Sp. z o.o. company as an experienced and committed business partner who effectively realises established objectives.

Product Manager

established

Would you like to see references from 20 other customers?

Tomasz Makaruk

PhD, CEO

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i360 promise

Comprehensive organisation and management of loyalty and incentive programmes with full accountability for every aspect of the service process See more

Why should you believe it?

97% of our customers are satisfied with their cooperation with i360 See more

i360 guarantee

Poland's only industry provider with ISO 27001 compliance – the world information security standard See more